
MyCase has been a great switch for my practice. The Leads Pipeline has transformed how I organize potential clients.
The MyCase Desktop is a great feature - Previously I would store documents in OneDrive (which I hated) and Dropbox, but the Desktop is included - and syncs with both my desktop and laptop (and there's a phone app too). It's a bit buggy, which is why I took off 1/2 a star.
The Smart Time Finder is also a game-changer. a few times a week (or ideally, daily), it finds for those "missing' time entries. Review collected by and hosted on G2.com.
There's no way to do a few things that my old PM did: 1) attach documents (like orders setting hearings etc.) to events, 2) you can't bulk change the rate of time entries in a case, and 3) the pop-up task reminders can be a little annoying Review collected by and hosted on G2.com.