--- title: 7shifts Reviews meta_title: '7shifts Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 128 reviews by the users' company size, role or industry to find out how 7shifts works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 128 scale: '5' date_modified: '2026-07-17' parent_category: name: Restaurant url: https://www.g2.com/categories/restaurant --- # 7shifts Reviews **Vendor:** 7shifts **Category:** [Restaurant Scheduling Software](https://www.g2.com/categories/restaurant-scheduling) **Average Rating:** 4.5/5.0 **Total Reviews:** 128 ## About 7shifts 7shifts is an all-in-one restaurant team management platform that helps operators: 1) Make more profitable decisions. You'll get the insights you need to make the best team and operating decisions every day. Hit your labor targets with schedule enforcement, optimal labor tracking, and real-time reporting. 2) Improve operating efficiency. We'll help get your operations in order and cut down on easy-to-avoid mistakes. Proactively manage compliance, run payroll with ease, and track tasks with digital checklists. 3) Get time back. With all that improved efficiency, you'll have more free time to spend on creating great guest experiences. Easier scheduling, centralized communication, and automated tip calculations are at your fingertips. 4) Improve team retention. You'll gain access to the tools you need to help build strong teams. Keep a pulse on team engagement, sentiment, and satisfaction to reduce turnover by 13%. Here’s how your restaurant can benefit from 7shifts: - Save up to 4 hours per week creating and managing your staff schedules - Reduce time spent on scheduling by 80% - Save up to $250 per month in managers time - Reduce labor costs to save up to $3,000 annually - Reduce calls and texts from staff by 70% - Create schedules with 95% labor accuracy - Forecast your future sales with 95% accuracy - Save $1,000s per month in reduced labor costs from more efficient schedule - Save $1,000’s per month in early clock ins and labor overages It's never been easier to manage your team's work schedules, time clocking, team communication, labor compliance, payroll, tips and more, all from one single place. 7shifts can be found in restaurants of all sizes—from mom-and-pop shops to national chains like Bareburger, Highway 55, and Five Guys. Join the 1,500,000+ restaurant pros already using 7shifts to simplify their team management. ## 7shifts Pros & Cons **What users like:** - Users appreciate the **ease of use** of 7shifts, enhancing efficiency in managing employee schedules seamlessly. (18 reviews) - Users praise the **scheduling ease** of 7shifts, highlighting its intuitive design for seamless employee management. (11 reviews) - Users appreciate the **straightforward shift management** in 7shifts, enhancing productivity and simplifying operations significantly. (10 reviews) - Users value the **responsive customer support** of 7shifts, enhancing their overall experience with the platform. (8 reviews) - Users value the **easy management** capabilities of 7shifts, enhancing efficiency and simplifying employee scheduling and communication. (8 reviews) - Users find the **setup ease** of 7shifts seamless, enhancing their experience with intuitive scheduling and management tools. (7 reviews) - Time-saving (7 reviews) - Users appreciate the **effective communication** features of 7shifts, facilitating seamless messaging and team connectivity. (6 reviews) - Helpful (6 reviews) - User Interface (6 reviews) **What users dislike:** - Users face **integration issues** with various POS systems, complicating features like staff costing and tracking labor. (6 reviews) - Users find the **limited features** of 7shifts frustrating, especially when competing platforms offer more comprehensive options. (5 reviews) - Users find 7shifts' pricing to be **expensive** , especially compared to competitors offering better features and support. (4 reviews) - Users find the **clarity issues** in attendance reporting and scheduling to be confusing, hindering user experience. (3 reviews) - Users face challenges due to the **absence of support** during integration, causing frustration with the setup process. (3 reviews) - Users find the **high fees** of 7shifts excessive compared to competitors, impacting overall value and usability. (3 reviews) - Users experience **inaccurate tracking** and syncing issues with 7shifts, leading to frustration during payroll and labor management. (3 reviews) - Poor Customer Support (3 reviews) - Poor Reporting (3 reviews) - Users face **scheduling issues** with 7shifts, finding it less user-friendly compared to other platforms. (3 reviews) ## 7shifts Reviews ### 1. User-Friendly, All-in-One Employee Scheduling Hub with Responsive Support **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca B. | HR Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about 7shifts?** Very user friendly for the staff, intuitive, easy to keep all of an employee's documents in one place. Makes communication simple amongst employees and management. Saves us money having everything in one place. Customer support is very responsive when issues arrive. Integrates well with Kronos. **What do you dislike about 7shifts?** Unfortunately, the schedule view is only one week at a time. It would be helpful to view multiple weeks, especially when we're closing payroll for the period. **What problems is 7shifts solving and how is that benefiting you?** Prior to using 7Shifts, managers were using email, spreadsheets, and text messages to communicate updates and schedules with employees. We now have that all in one place, so no need to use multiple avenues for communication. The schedule templates and copy paste feature reduces time building schedules. Document storage decreases the amount of paper files we need to keep, and the shift swap/ time off request eliminates paper forms and miscommunication. The shift feedback helps us keep our finger on the pulse of team morale, even when we're unable to be at that location in persom. **Official Response from Jadiba Ramisha:** > Thank you so much for the detailed review! We're thrilled to hear that 7shifts has helped streamline your scheduling and team communication while providing better visibility into your team’s morale. We also appreciate your feedback regarding the schedule view. We’ve shared this internally as we are always looking for ways to improve the user experience. Thank you for being a part of the 7shifts community! ### 2. Effortless Scheduling with Sales Forecasting **Rating:** 5.0/5.0 stars **Reviewed by:** Saifullah B. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2026 **What do you like best about 7shifts?** I use 7shifts for scheduling, time clocking, and timesheets, and I appreciate its chat feature for work-related communication among employees. It makes scheduling easy and, since it’s linked to the POS, it can forecast sales, allowing me to better manage labor costs by providing me with a labor percentage based on the day's schedule. I find it especially helpful in tweaking schedules to keep labor costs within range. The ease of initial setup is another plus for me. **What do you dislike about 7shifts?** I wouldn't say I don't like something about it. I would like it if I can have the option to customize my homescreen to what I want to see as soon as I open up my app. **What problems is 7shifts solving and how is that benefiting you?** I use 7shifts for scheduling, time clocking, and chat. It makes scheduling easy, forecasts sales, and helps manage labor costs effectively. Employees also use it for work-related chats. ### 3. Seamless 7Shifts Integration with a Quick, Easy Setup **Rating:** 4.5/5.0 stars **Reviewed by:** Ashley E. | Staff Accountant & Inventory Specialist (Remote), Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about 7shifts?** 7Shifts integrates seamlessly with our existing tech stack. Set up was very quick so we were able to start using the platform right away. The platform is very easy to use as an admin. **What do you dislike about 7shifts?** I wish we could choose specific employees to contribute or not contribute to the tip pool policies instead of choosing by department or job role. **What problems is 7shifts solving and how is that benefiting you?** 7Shifts relieves us of having to manually figure out our employees' tip distributions as well as manual entry of payroll. Employee time punches sync from our POS to 7Shifts, where the tips are allocated and then we can sync right to our payroll platform. **Official Response from Jadiba Ramisha:** > Thank you for the glowing review! We're glad the setup was smooth and that the POS sync is taking the manual work out of tips and payroll. On the tip pool flexibility, we hear you and appreciate the honest feedback. The 7shifts Team ### 4. Efficient Scheduling, Payroll Needs Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2026 **What do you like best about 7shifts?** I appreciate how 7shifts makes it easier to communicate with staff and streamline that process. It provides transparency on scheduling, which is really helpful. Also, I find that it makes payroll streamlined and easy. It's a great tool for managing these tasks efficiently. **What do you dislike about 7shifts?** I think the payroll services could be improved, in terms of end of year tax forms, things like that. As well as how they run payroll for more complicated situations, such as deductions, things like that. The initial setup was fairly easy for one business, but for another business, it was more complicated. We're still unable to get our salary managers on the payroll for our other business. **What problems is 7shifts solving and how is that benefiting you?** 7shifts makes it easier to communicate with staff, streamline scheduling, provide transparency, and make payroll streamlined and easy. ### 5. Great Staff Communication and Data Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Katelyn H. | Restaurant Systems Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about 7shifts?** Love the app for staff to communicate and the data **What do you dislike about 7shifts?** The tip pooling and role mapping can be tedious. **What problems is 7shifts solving and how is that benefiting you?** Electronic scheduling ### 6. A Game-Changer for Restaurant Scheduling and Team Management **Rating:** 4.5/5.0 stars **Reviewed by:** Brent S. | Owner / GM, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2025 **What do you like best about 7shifts?** We’ve been using 7shifts at Engrained Brewing Company for several years now, and it’s been an absolute game-changer for managing our team. The platform makes scheduling fast, intuitive, and accurate. I love how easy it is to forecast labor costs, track punches, and communicate with the team all in one place. The integration with payroll has streamlined our process tremendously — no more manual entry or back-and-forth corrections. The mobile app keeps everyone connected and accountable, and employees appreciate how easy it is to see their shifts, swap if needed, and track hours. We also use the tasks component for team checklists which has been great for driving accountability. The logbook feature is also great as it helps our management team communicate across shifts. The 7shifts support team has also been excellent — responsive, knowledgeable, and genuinely invested in helping us get the most from the system. Overall, it’s one of the best technology investments we’ve made as a restaurant. It saves time, improves communication, and gives me the visibility I need to run the business more efficiently. Highly recommended to any restaurant looking to simplify operations and take scheduling to the next level! **What do you dislike about 7shifts?** The only challenge we had with 7Shifts is intermittent syncing with our POS system. Prior to running payroll I frequently have to resync time clock entries and sales don't always update accurately or all. **What problems is 7shifts solving and how is that benefiting you?** Having scheduling, communications, financial information and management tools all in one place saves us tons of time. It is super efficient and easy to use. **Official Response from Jadiba Ramisha:** > Hi Brent, Thank you for this incredible feedback! We are thrilled that 7shifts provides you with fast, intuitive scheduling and has streamlined your payroll and team accountability over the years. We especially appreciate you calling the platform a "Game-Changer." Thank you for your high recommendation and for being such a valued, long-term customer! Sincerely, The 7shifts Team ### 7. Streamlined Scheduling with a Few Glitches **Rating:** 5.0/5.0 stars **Reviewed by:** Whitney H. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2026 **What do you like best about 7shifts?** I like how 7shifts makes it easy to schedule every employee correctly for the manpower and labor hours needed. I love that I can find employees easily and instantly see their availability. The chat feature is great for speaking with all my team members simultaneously. The initial setup of 7shifts was very easy. **What do you dislike about 7shifts?** Sometimes the app lags and crashes **What problems is 7shifts solving and how is that benefiting you?** I use 7shifts to schedule every employee correctly for manpower and labor hours, easily find employees, and see their availability instantly. **Official Response from Jadiba Ramisha:** > Thank you for the kind words! We're glad scheduling and team communication have been smoother with 7shifts. We hear you on the app lag and crashes, that's something we're always working to improve. Thanks for taking the time to share your experience! ### 8. Overcame Initial Setup Challenges with Excellent Training for Effective Scheduling **Rating:** 4.0/5.0 stars **Reviewed by:** DIANA A. **Reviewed Date:** October 21, 2025 **What do you like best about 7shifts?** I have been using 7shifts for scheduling, and I appreciate how it allows me to customize the interface to better fit my needs. Initially, the setup was challenging due to the vast array of tools available, but the training provided was excellent and really helped me understand how to utilize the tools effectively. The person conducting the training was amazing, which made a big difference. I've found the customization features particularly helpful because they include important details like my labor and sales numbers at the bottom, which aids in making more informed decisions. Although I switched from another vendor, the experience with 7shifts has been positive, and I definitely see the benefits. I would recommend 7shifts to others, rating it an eight out of ten for its overall usability and helpful features. **What do you dislike about 7shifts?** I found the setup process of 7shifts to be initially challenging due to the abundance of tools available. This overwhelmed me at first, although the training provided was helpful in understanding and personalizing the scheduling tools. Even though the training was beneficial, the initial complexity of the setup made it a difficult start. **What problems is 7shifts solving and how is that benefiting you?** I use 7shifts for scheduling, which helps me customize it more to what I need, providing me with labor and sales numbers effectively. **Official Response from Jadiba Ramisha:** > Hi Diana, Thank you for your excellent feedback! We are absolutely thrilled to hear that the customization features are helping you make more informed decisions with visible labor and sales numbers—that is a huge win! We are also very proud that the excellent training helped you quickly master the platform. We'll pass your kind words on to the team. We hear you on the initial setup challenge and are continuously working to streamline our onboarding. Thank you for recommending 7shifts! Sincerely, The 7shifts Team ### 9. Simplifies Shift Management with Ease **Rating:** 0.5/5.0 stars **Reviewed by:** Skylar P. **Reviewed Date:** October 28, 2025 **What do you like best about 7shifts?** I find 7shifts incredibly straightforward to set up and use, which makes it easy to navigate, a standout feature for me. It has transformed how I manage shifts, enabling me to see all employee schedules in one place and simplifying the process of delegating shifts and checking availability. The convenience of allowing employees to request time off and pick up shifts directly through the app adds tremendous value, avoiding the need to juggle between texts and emails. All operations are centralized, making my managerial tasks smoother and more efficient, and these features collectively enhance my productivity. These aspects of 7shifts make it a tool I am confident in recommending to others, as reflected in my high satisfaction and likelihood of repurchase. **What do you dislike about 7shifts?** I'm not entirely sure what changes to suggest for 7shifts, but I feel it could possibly benefit from the ability to add more information within its platform. **What problems is 7shifts solving and how is that benefiting you?** I find 7shifts simplifies shift delegation, allows employees to text or request time off, and consolidates communication in one place, making my job easier. ### 10. User Friendly Software with top of the Line Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Sabrina L. | IT Director, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2022 **What do you like best about 7shifts?** We added on Payroll and Tips Distribution and love it. **What do you dislike about 7shifts?** Paying J1s while their social security card is pending. You used to be able to do this and now you can not. **What problems is 7shifts solving and how is that benefiting you?** 7 Shifts solves the problem of accountability when scheduling. This helps us hold our managers accountable for labor hours and get great feedback from our teams on how our managers are doing. **Official Response from Jadiba Ramisha:** > Hi Sabrina, thank you for the fantastic review! We are thrilled that you love our Payroll and Tip Distribution features. Thank you for being a part of the 7shifts community! ## 7shifts Discussions - [Do you offer discounts to restaurant franchises or groups?](https://www.g2.com/discussions/do-you-offer-discounts-to-restaurant-franchises-or-groups) - 1 comment, 1 upvote - [How will you bill me?](https://www.g2.com/discussions/how-will-you-bill-me) - 1 comment, 1 upvote - [What happens at the end of the trial?](https://www.g2.com/discussions/what-happens-at-the-end-of-the-trial) - 1 comment, 1 upvote - [What form of payment do you accept?](https://www.g2.com/discussions/what-form-of-payment-do-you-accept) - 1 comment, 1 upvote - [Do I have to sign a contract?](https://www.g2.com/discussions/do-i-have-to-sign-a-contract-9c2d31e7-cfed-4248-9e89-aff43c27c793) - 1 comment, 1 upvote - [View 7shifts pricing details and edition comparison](https://www.g2.com/products/7shifts/reviews/7shifts-review-8735604?section=pricing&secure%5Bexpires_at%5D=2026-07-20+23%3A06%3A15+-0500&secure%5Bsession_id%5D=8d9a7d67-6db3-46de-9706-17a00dc0dae8&secure%5Btoken%5D=c80f2af2b80cff5ff36a50213285d9c9f749342c9e922cc4f3b5e9035dbcd3a9&format=llm_user) ## 7shifts Integrations - [Gusto](https://www.g2.com/products/gusto/reviews) - [Toast](https://www.g2.com/products/toast/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) ## 7shifts Features **Employee Self Service** - Web Portal - Benefits Manager - Mobile **Platform Basics** - Interoperability - Performance - Reporting **Platform Basics** - Reporting - Interoperability **Platform Basics** - Reporting - Dashboard - Performance **Employee Management** - Shift Tracking - Employee Profiles - Employee Segmenting **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery **Platform Data** - Dashboard - Alerts and Notifications **Back Office** - Accounting - Employee Management - Analytics - Inventory Management **Platform Content** - Automation - File Sharing - Content Library **Tip Management** - Tipout Rules - Payment Tracking - PCI Compliance - Automated Payout **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Platform Additional Functionality** - Cloud - Mobility - Messaging **Front of Office** - POS - Table Management - Kitchen Ticketing - Reservations **Platform Additional Functionality** - Integrations - Mobility - Forecasting - Task Management - Portal **Platform** - Reporting - POS Integration - Encryption **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration **Platform Data** - Dashboard **Agentic AI - Restaurant Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Restaurant Scheduling** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability **Generative AI** - AI Text Summarization - AI Text-to-Speech ## Top 7shifts Alternatives - [Push Operations](https://www.g2.com/products/push-operations/reviews) - 4.4/5.0 (155 reviews) - [Homebase](https://www.g2.com/products/homebase/reviews) - 4.6/5.0 (549 reviews) - [HotSchedules](https://www.g2.com/products/hotschedules/reviews) - 4.3/5.0 (102 reviews)