AT
Verified User in Telecommunications
Small-Business (50 or fewer emp.)
"Overall a good support ticketing software"
What do you like best about osTicket?
The best thing about osTicket is the ease of integration through different medium and the ticket tracking. Also the canned response is one of the productive feature. Review collected by and hosted on G2.com.
What do you dislike about osTicket?
It is little difficult to find any particular ticket if you don't know the ticket number and also the UI is little bit old times type which gives retro software feel. Review collected by and hosted on G2.com.