G2

Jon W.

Chief Executive Officer

Small-Business (50 or fewer emp.)

11/21/2023

"Makes paying invoices easier and more efficient."

5/5

What do you like best about 360 Payments?

Ease to use. Quick setup. Customer service was attentive to our needs. What my customers enjoy is the text-pay on their invoices. I would say our customer prefer the option to pay via text vs coming back to the shop to pay their invoice in person. Review collected by and hosted on G2.com.

What do you dislike about 360 Payments?

Like most software now a ways. All companies want paperless and full electronic which doesn't work in a rural community. That being said it was only an update and a few minutes to turn on the print function. Review collected by and hosted on G2.com.

What problems is 360 Payments solving and how is that benefiting you?

With our old All Data and processing company it was all hands on, taking card over the phone and 360 Payments has streamlined it all electronically. What's nice is if I do take a payment over the phone if the card is incorrect 360payments automatically detects that error and so I don't have to call back the customer or run the process all over again. The fees associated with CC transactions is roughly the same if not a little better that TSYS which we had previously. When you compare that to the labor time saved in being able to send the customer the invoice and have them pay VIA text. Review collected by and hosted on G2.com.