G2

Siddhartha R.

Data Analysis

Real Estate

Mid-Market (51-1000 emp.)

1/16/2024

"Excellent Software Connector For SFDC"

4.5/5

What do you like best about 360 CTI?

1.Ease of Use

2.Customer Support

3.Number of Features

4.Ease of Integration Review collected by and hosted on G2.com.

What do you dislike about 360 CTI?

Only 2 things Like

More asses needs to give admin account

10 digit/ local DID number for better customer experience, which is currently missing Review collected by and hosted on G2.com.

What problems is 360 CTI solving and how is that benefiting you?

Additionally, I noticed a major drawback where the default user is set in profiles or any call labels. My suggestion is to make it group-dependent, ensuring that every user receives calls equally. This adjustment would contribute to a more balanced distribution of calls among our team members.

I appreciate your consideration of these suggestions. Looking forward to your insights. Review collected by and hosted on G2.com.