no hassle shipment solutions, and good tracking of shipments Review collected by and hosted on G2.com.
When calling in to customer service, which I had to do only once. People there should be a little more willing to help and fix the issue rather than just say it back to the customer, you made a mistake.
Well, that is the reason we are calling to FIX IT! but generally calling in is not required it is pretty simple to use and fix problems. Review collected by and hosted on G2.com.
Thank you for the nice feedback. We're happy to see that you find 2Ship to be a hassle-free solution. We worked hard to make the shipping interface easy to use and contain all your same day/next day and LTL carriers all in one place. The tracking functionality is pretty good as you have noted, customers love how they can track all shipments with all their carriers in one screen. They never have track one shipment at a time and it's a thing of the past! Sorry to hear you had this experience and we have to say that is out of the ordinary. We have a 4,5/5 star rating for customer support and typically we get glowing reviews about our technical support team.