TB

Tristan B.

Senior Solutions Consultant

Mid-Market (51-1000 emp.)

5/27/2025

"Streamlined the RfP process across the organisation"

5/5

What do you like best about 1up?

Before using 1up, the process of responding to RFPs was very inefficient, and we had information scattered all over the place. It typically involved an endless back-and-forth between SharePoint, Confluence, and asking questions in various Slack channels. Now, all information is centralized and easy to access. The time-consuming and endless search for information is a thing of the past, and everyone works from the same source of truth, which ensures consistency.

I particularly like the Q&A functionality and Slack integration. We use it frequently when, for example, we need to describe something and share it via email.

The setup and implementation were super smooth and only took a couple of days to get the system up and running. George and the team have been incredibly supportive since, and we are already halfway through a wider rollout across the business and other teams. Review collected by and hosted on G2.com.

What do you dislike about 1up?

The only thing I had to get used to was the interface for responding to and editing questions on the web. I was normally used to working on RFPs in Excel, so it took me a little while to adjust to the slightly different process. I still prefer the table-style UI for this, but the team from 1up has already confirmed that something in this format is coming. Review collected by and hosted on G2.com.

What problems is 1up solving and how is that benefiting you?

- Centralization of information

- Less time spent searching for information internally

- Establishing a single source of truth

- Consistency in responses

- Swift generation of answers to complex questions

- Less time spent on mundane and repetitive activities Review collected by and hosted on G2.com.

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