I like the simple and user-friendly interface of Bigin by Zoho CRM. The pipeline management feature makes tracking leads and deals very easy and clear. It integrates well with other Zoho applications, which improves workflow efficiency. The automation features save time and help manage customer follow-ups without missing tasks. Review collected by and hosted on G2.com.

Some advanced features are limited compared to larger CRM platforms. The customization options for reports and dashboards could be improved further. At times, mobile app performance feels slightly slow when handling multiple updates. Better third-party integrations and more flexible automation options would make it even better. Review collected by and hosted on G2.com.