JW
James W.
Service desk analyst
Higher Education
Enterprise (> 1000 emp.)
"All-in-One, Easy-to-Use Platform—Though Ticket Writing Can Feel Long-Winded"
What do you like best about HaloITSM?
It can be great at combining everything you may need such as a knowledge guide, the reporting, the ease of use and very quick to get to know the system Review collected by and hosted on G2.com.
What do you dislike about HaloITSM?
It can sometimes feel very long winded when writing a ticket up and then keeps opening new tabs Review collected by and hosted on G2.com.