G2

Harsh S.

Market Intelligence Specialist

Consulting

Small-Business (50 or fewer emp.)

3/25/2026

"Simple, Practical CRM That Keeps Outreach Organized from Day One"

5/5

What do you like best about Bigin by Zoho CRM?

What I like most about Bigin by Zoho CRM is how simple and practical it feels from day one. I didn’t have to spend time figuring things out it just helped me organise my outreach and keep track of conversations without the usual clutter. The pipeline view, in particular, made it easy to see where things stand and what needs follow-up, which honestly brought a lot more clarity to my day-to-day work. Review collected by and hosted on G2.com.

What do you dislike about Bigin by Zoho CRM?

One thing I felt with Bigin by Zoho CRM is that it can feel a bit limited once your work grows beyond basic tracking. It does the essentials really well, but when I needed more detailed insights or customization, I found myself going back to other tools alongside it. Review collected by and hosted on G2.com.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

For me, Bigin by Zoho CRM mainly solved the problem of scattered information and missed follow-ups. Earlier, conversations, contacts, and notes were spread across Excel, emails, and WhatsApp, which made it hard to stay on top of things. Bigin brought everything into one place with a clear pipeline, so I always knew what stage each interaction was in. It’s benefited me by saving time, reducing mental clutter, and making my workflow much more structured and reliable. Review collected by and hosted on G2.com.