I appreciate how easy the setup process is with Site Search 360, making it a no-brainer task to implement on our website. This ease of use saves us time and reduces the complexity typically associated with similar integrations. Additionally, the support team is superb, consistently going the extra mile to resolve our issues. They provided exceptional assistance when we encountered a display font bug on our site by creating a custom CSS solution to fix the problem. The level of support and dedication displayed by the team gives me confidence in the product and its reliability. Furthermore, Site Search 360 effectively provides us with the fundamental search functionality we require without the need to manually code, streamlining our operations and enhancing our website's usability.

In addition to stellar customer service, they offer many tiers of service which makes it possible for a small business such as my own to use their service, and as I grow I can continue to make my search functionality even more robust with higher plan tiers.

We have been able to customise to do just what we want (with quite a bit of development work as our requirements are quite specific). It takes a little time to work out how best to set it up if you want to use all the features properly, but ss360 support team are fantastic. They have been excellent in helping with our numerous questions and additional requirements. We are very happy with our search, and it has been well worth the effort invested in getting it right.