Every representative I've worked with at zLinq has been top-notch. They are responsive and truly an extension of your company when it comes to keeping track of your inventory and communications-related expenses. Getting set up, they do the legwork of creating the database and all you need to do is sign the paperwork to allow them to work on your account on your behalf. Then you can just send an e-mail, log in to their portal, or give them a call to check on your services or make changes. They also make suggestions on how to cut costs down and will go to bat for you to get the money back from the telecom companies. Instead of spending hours on the phone with the large bureaucracies to try and get your services cancelled when you close a location or to get money owed back to you for incorrect billing, you spend time doing what you're best at, your regular day-to-day job. zLinq handles all the heavy lifting so you don't have to. They also have capabilities where they can manage and pay your invoices, allowing you to receive a file for your accounts payable system that you just drop in to fill out your GLs. You can set up the cadence of meetings with zLinq, so at the start we met rather frequently (weekly) and later moved it down to monthly. Integration with our existing workflows was seamless. Using their services, on one invoice alone, we were able to get a refund of $17,000 back from a telco provider for overcharging us. I would highly recommend zLinq should you have a need for a communications partner.

with our diverse network, the Lifecycle Management gives me on solid place to look for anything related to one of my sites. it gives a quick overvier of circuit IDs, and also allows me to look at my total spend per site. this gives me an opportunity to look at high spend sites to see if there are options for reducing costs.

I love working hand and hand with zLinq on all of my circuit management and billing. They help me find new circuits that are within our budget, renegotiate terms on current circuits and find things in our environment that we might be paying for that we no longer use. Their platform is easy to use and provides a high level view of everything at each one of our branches to ensure that we don't have duplicates of services we might not need. They save our company lots of money!