
It aims at improving the relationship with existing customers, finding new prospective customers, and winning back former customers. This system can be brought into effect with software which helps in collecting, organizing, and managing the customer information.
ZigiOps for Jira is a no-code integration platform designed to seamlessly connect Jira with various ITSM, Monitoring, DevOps, and CRM tools. It enables organizations to automate data transfers between systems, enhancing operational efficiency and reducing manual workload. With its user-friendly interface, ZigiOps allows users to set up, modify, and launch integrations within minutes, facilitating real-time data synchronization and improved cross-team collaboration. Key Features and Functionality: - Multi-Integration Platform: Connects Jira with over 30 enterprise software tools, ensuring a unified data exchange without the need for data replication. - Bi-Directional Data Integrations: Ensures that updates in one system are automatically reflected in the connected system, maintaining data consistency across platforms. - Intuitive User Interface: Offers a straightforward UI that allows users to configure and manage integrations without any coding knowledge. - Out-of-the-Box Integration Templates: Provides customizable templates for common use cases, enabling quick deployment and adaptation to specific requirements. - Flexible Data Filtering: Allows users to apply simple or complex conditions to filter data, ensuring that only relevant information is synchronized. - Enhanced Troubleshooting: Features a dashboard for monitoring integrations and workflows, facilitating rapid issue detection and resolution. Primary Value and Problem Solved: ZigiOps for Jira addresses the challenge of integrating Jira with other enterprise systems, eliminating the need for manual data entry and reducing the risk of errors. By automating data synchronization, it enhances operational efficiency, accelerates issue resolution, and fosters better collaboration between teams. This leads to improved service delivery, faster development cycles, and a more cohesive IT ecosystem.
ZigiOps for Operations Bridge is a no-code integration platform designed to seamlessly connect ServiceNow with Micro Focus Operations Bridge (Ops Bridge. This integration enhances collaboration between IT Service Management (ITSM and IT Operations Management (ITOM teams, streamlining workflows and improving operational efficiency. By automating the transfer of events, incidents, change requests, and other records between ServiceNow and Ops Bridge, ZigiOps ensures real-time data synchronization and faster issue resolution. Key Features and Functionality: - Bi-Directional Data Synchronization: Ensures that updates in one system are automatically reflected in the other, maintaining consistency across platforms. - Pre-Built Integration Templates: Offers ready-to-use templates for common use cases, allowing quick deployment without extensive configuration. - No-Code Configuration: Enables users to set up and modify integrations through an intuitive user interface, eliminating the need for coding or API expertise. - Advanced Data Mapping and Filtering: Allows customization of data fields and conditions to match specific business requirements. - Scalability and Flexibility: Supports complex workflows and can scale to accommodate growing organizational needs. Primary Value and Problem Solved: ZigiOps for Operations Bridge addresses the challenge of siloed IT systems by providing a unified platform for ITSM and ITOM integration. It automates manual data transfers, reducing errors and accelerating response times. By facilitating seamless communication between ServiceNow and Ops Bridge, ZigiOps enhances cross-team collaboration, leading to more efficient operations and improved service delivery.
ZigiWave is an independent software vendor based in Sofia, Bulgaria, specializing in no-code integrations for over 30 popular enterprise software tools. Their flagship product, ZigiOps, is a highly flexible integration platform designed to automate complex processes and enhance cross-team collaboration without the need for coding. ZigiOps seamlessly connects various systems, including ITSM, ITOM, DevOps, and APM applications, facilitating real-time data synchronization and workflow automation. Key Features and Functionality: - No-Code Integrations: Enables users to set up integrations without writing any code, making it accessible to those with little to no technical knowledge. - Bi-Directional Synchronization: Supports two-way data flow between connected systems, ensuring consistency and up-to-date information across platforms. - Pre-Built Connectors: Offers a library of ready-to-use integration templates for over 30 applications, including Jira, ServiceNow, Salesforce, and more. - Advanced Data Mapping: Allows customization of data fields, including related and custom fields, attachments, and comments, to fit specific business needs. - Scalability: Designed to handle complex use cases for mid-size and large enterprises, adapting to any scenario or complexity level. - Security and Compliance: As an ISO 27001 certified company, ZigiWave ensures that all products, processes, and services meet best practices for information security and risk management. Primary Value and Problem Solved: ZigiOps addresses the challenge of integrating disparate enterprise systems by providing a no-code platform that simplifies and automates workflows. By enabling seamless data synchronization and enhancing cross-team collaboration, ZigiOps helps organizations improve operational efficiency, reduce manual tasks, and achieve faster issue resolution. This leads to better communication between teams, improved data visibility, and ultimately, enhanced business performance.

ZigiWave is a company that specializes in developing integration solutions for IT operations, DevOps, and customer support teams. Their flagship product, ZigiOps, is an integration platform that connects various enterprise applications, enabling seamless data flow between systems such as ServiceNow, Jira, Salesforce, BMC Remedy, and more. ZigiOps simplifies complex processes by automating tasks, enhancing cross-team collaboration, and improving data accuracy across platforms. The company is committed to providing high-quality, scalable solutions that help organizations streamline workflows and optimize efficiency.