CloudApp is by far, the leader in screenshots with so many features! First, I love how easy it is to set up different commands, so it becomes seamless for you to trigger the screenshot after you've done your command about 4 to 5 times. The fact that this saves on the cloud and I can share those links directly, both internally and externally is a huge plus. It's so easy to edit the picture, and add arrows and squares to really make your point stand. A huge plus I haven't found in other apps is that you can "pixel" all the sensitive information perhaps you don't want to share. Oh, and don't forget about the gifs! Those are pure gold when showing customers how to do X or Y.

I like that the recording pops up on your screen and is immediately shareable and findable!

It's intuitive to use, and lightning fast! The shortcuts are variations of ones built into my operating system, making them easy to use. I appreciate the complete description of what the shortcut/tool does when hovering over the icons, which is important for getting to poweruser level. Fast & efficient. Instead of doing a screen capture, then uploading to the cloud it happens all at once.