I absolutely value the comprehensive support provided by ZeroTek Okta For MSPs, where the support team is impressively easy to engage with and highly efficient in addressing needs. Their professional services are adept at scoping projects whenever additional assistance is necessary. ZeroTek maintains a highly engaging partnership with us, consistently building and refining services based on our ongoing conversations. This partnership and open communication ensure issues are addressed immediately, giving us confidence in their dedication to our success. Furthermore, I am a huge fan of ZeroTek's ability to streamline our security management. The product integrates Okta's superior identity management capabilities into a console that is tailored for MSPs, simplifying both setup and management through baseline configurations. This makes managing Okta clients swift, secure, and straightforward. Additionally, the transition from our previous solutions to ZeroTek Okta For MSPs was seamless. The provision of white-glove service and comprehensive training for both our team and engineers facilitated a smooth integration process. Zerotek is one of my favorite vendors because they significantly reduce management effort, allowing us to focus on efficiently securing our customers. With the blend of an enterprise-level solution that includes SSO, their exceptional support model, and the user-friendly MSP dashboard, ZeroTek Okta For MSPs has heightened the standard for our client offerings. This is reflected in my strong recommendation of their product.

ZeroTek Okta for MSPs has an incredible team of helpful, knowledgeable individuals. We have yet to run into a question they can't answer, or a problem they can't fix. The most important aspect that I appreciate in working with them is how great of a job they do with communication. They are always clear with their findings, next steps, limitations of the existing platform, etc., so there's never a guessing game. All in all, we feel like we can answer any question that a client sends our way because, if we don't already know the answer, ZeroTek Okta for MSPs always has our backs!!

What I like most about ZeroTek Okta for MSPs is its ability to manage multiple identity directories in one place, making it easy to consolidate and streamline tasks across customers. The ConnectWise integration for automated billing and the Client Identity Factor Challenge for enhanced security during help desk support are standout features. These tools significantly improve efficiency and security for MSPs​(ZeroTek)(ChannelE2E).