I like that ZeroFox isn’t just a console full of alerts. Its intelligence and AI filter out noise, and a team of specialists reviews and triages alerts so I’m informed about the threats that really matter. I also appreciate the hands-on support from my dedicated technical account manager. We work closely on tuning, and they address concerns to make sure the product works effectively for me. Setup was very easy: I provided our brand names, ZeroFox did much of the discovery automatically and populated the console, and I was able to get value from the tool almost instantly without spending hours entering information.

I appreciate the visibility ZeroFox provides outside of traditional security tools. It helps me keep an eye on our executives and domains for potential impersonation, malicious activity, and other external threats. That layer of protection helps fill an important gap in our overall security program. The setup and management are super easy and make sense.

I find ZeroFox easy to implement, with an elegant dashboard for custom work. Its cloud-based, provider-agnostic APIs connect directly to our social media, so we can connect and test quickly, analyze native posts almost instantaneously, and resolve keyword conflicts in the moment. It helps protect our brand by suppressing toxic or negative content so conversations around our posts can stay robust. When we have escalations, they’re often handled within the first 20 minutes. The team is easy to work with and understands our business. They communicate well, care about our success, are flexible with the product and pricing, and are open to collaboration and new ideas. We have a strong relationship with our TAM and sales team. Setup was exceptionally simple and took several days at most. Our product experience has only grown over the years, and we’re happy with how well it’s executing.