ZenBridge has been absolutely fantastic as our EDI provider. They're super reliable - we haven't experienced any significant downtime since integrating with them. What really impressed me was how quickly they got us up and running during integration. Also, their customer support is just as fast.

Integration You Can Count On — EDI That Delivers I’ve been working with our EDI/Integration partner ZB -- across a few integration projects with our retail buyers and supply chain partners. Overall, the experience has been consistently solid and dependable, with a team that clearly knows their stuff. Their team is responsive and understands the technical side — whether it’s 850s, 810s, 856s, etc or handling partner-specific requirements. What’s been especially helpful is their ability to take specs from our trading partners and turn them into working integrations without a lot of back-and-forth. Onboarding new partners is usually pretty smooth, and they’re good at flagging mapping or data issues early before they cause problems downstream. Turnaround times have generally been solid, even during busier periods, and the team does a good job of keeping us in the loop throughout. When we’ve hit urgent issues — like EDI rejections or unexpected partner changes — they’ve worked with us closely to get things resolved quickly. All in all, they’ve helped us streamline our EDI process and cut down on the manual steps, which has been a big win for our order, shipping and invoice flow.

Zenbridge handled our EDI set-up with a major retailer, they were also attentive and kind answering any questions - it's clear they are experts in ecommerce integration!