Hi there! I love this ZaZaChat a lot, Live chat sessions we get user complete information like visiting time, current time, browser, etc. we get notification when a new user waiting and we also can print the chat at the end of the session, one most important thing we can ban any annoying user.

ZaZaChat is a real-life-saver for startups and agencies. This help desk software is an end-to-end platform that provides features like real-time chat and issue tracking through tickets - all in one place.

ZaZaChat is a customer service product that handles basic functionalities well. It does what it is supposed to do and does it at a pretty competitive price. The UI for both the agent side and the visitor side is able to be customized which really goes a long way in helping to make something your own or at least branded to your company or one of your client's websites. The fact that they have a Live Chat service, a ticketing system, an FAQ/self-service setup and it is all rolled into one program definitely helps swing things above a 5 on the review.