His easy use and customization fitting on the existing process leading making it easily accepted and implemented in the company culture. Being accepted and used fastly for both new and old staff. Clear logistic chain and synergies on the interactions of the sales force and support staff, implemented by the using of workflows, that digitally mimic the internal pre-existing process. Clever management of the history of interactions with customers, (essential on consultative sales) adding the calls, Emails, interactions and documents not only from salesman but also of support and consulting staff. enabling the understanding of a sales process from all the interested parties. The generation of pdf documents is a very powerful and useful tool.

Adaptability for the business process and needs for small business, a great soution to general problematics in small business I consider this is a great tool for LATAM countries due to the initial investment is small in comparisson with other crm tools

There is no doubt. Yeti is excellent tool because of price :) The system has almost all functionalities needed to start business oriented on customers. Interface is easy with no unnecessary fountains. I'm interested to send invoices directly from Yeti, but first there is a need to configure it in the best way. It is good idea to share Yeti with our customers to let them access directly to our infoline via chat. In the next steps we are going to integrate Yeti with our API to have access to our different systems, that can configure and manage our customers. When we finish it will be even more powerful tool than we have now. I will keep my fingers crossed for further Yeti development :)