XMReality
38 reviews
- 1 profiles
- 4 categories
Average star rating
4.5
Serving customers since
2007
XMReality Reviews
HL
Hao L.
XMreality experience
It could generate the link instantly and can send the link by SMS or email.
The customer could connect with remote just by clicking the link and don't need to install the app.
BK
Bill K.
An invaluable tool for remote support
Since starting to use XMReality last year, it has proven itself time and time again as an easy way to quickly set up a remote video call to a customer to gather more information about physical hardware issues they are having. The ability to get a video call up and running in less than 30 seconds with no software to install or special accounts to deal with on the customer side has been huge.
UI
Verified User in Information Technology and Services
XMReality saves time when needing to see the problem
I most find it useful when attempting to troubleshoot and am able to view what the other person is seeing so that I can confirm that it is the proper steps being taken.
About
What is XMReality?
XMReality is a company that specializes in remote support solutions, offering innovative augmented reality (AR) tools designed to enhance real-time assistance and troubleshooting. Its flagship product, XMReality Remote Guidance, enables experts and technicians to guide remote users through complex tasks using interactive features like hand overlay, annotations, and video navigation. This allows companies to improve productivity, reduce downtime, and foster collaboration across different locations. XMReality serves a range of industries, including manufacturing, field service, and utilities.