We love that it's in one integrated dashboard and, especially, that we can now get visual regression tests of the home page before committing an update. If an update breaks the layout of a site, WP Umbrella gives you choices to roll back the changes or do other interventions. It also allows us to white-label the work we do for other agencies. The reports are the best feature. Our clients love to get that report and it helps us keep at least one monthly touchpoint with them, which often results in additional paid work. We can monitor uptime and performance as well as PHP errors. It's an extra source of backups and enables hourly backups for busy e-commerce sites. The support team is responsive, professional, and helpful. And they have a robust features and fixes suggestion process that results in new features and fixes being rolled out regularly. The company communicates regularly with its users.
The WP Umbrella team is always innovating, working hard to improve their product. Customer support is great; the team is very responsive. They offer a migration service but implementation was so simple, I was able to do it myself.