WP Umbrella offers a brilliant combination of features that has allowed my agency to improve our already best-in-class performance. Their UI/UX allows us to easily monitor our sites and the system proactively brings forward items that require attention. Their platform integrates with other services we are already using and the price is a great value for what is offered. It is also easy to toggle add-ons on/off for individual clients.
Performance is smooth and efficient and their support is exceptional. I am meticulous and asked MANY questions during our first month. Their support team have been patient and and helpful.
I really like that WP Umbrella is a SaaS-based platform. It has a straightforward user interface, making it very simple to use. The speed is great, as it performs updates quickly, which is essential for managing multiple client websites. Pricing is also something I find quite fair. The onboarding process was amazing because the team reached out and helped migrate my clients and websites from the old platform, and that was huge. The team is very focused on customer support, which is super important for me, and it's one of the top things I look for in a service provider.
WPUmbrella allows to send frequent reports to every customers, reporting the backups and updates made during the month, but also custom works.
I can manage every updates on many WordPress websites through this tool.
Also, the customer support is very good and reactive.
I use it every week, and almost every day. It is very easy to add (through a plugin) and you can choose to hide WP Umbrella's plugin in the plugin list so it's unvisible for your client.