WRP is a simple and stable platform for smaller properties. While cost effective, intergrations can lessen the value and bring you closer to a more modern PMS. Responsive customer service, but would benifit from a ticket portal over email communication.

Ease of access. User friendly, for the most part. CC integration is helpful.

Customer service is always very helpful, and it's very easy to reach someone. Usually you need to go through several channels and the agent on the phone is reading from a script. However, WebRezPro always has a real person helping who seems to know what they're doing.