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Wherewolf

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14 reviews
  • 1 profiles
  • 1 categories
Average star rating
2.9
Serving customers since
2013

Profile Name

Star Rating

6
3
0
0
5

Wherewolf Reviews

Review Filters
Profile Name
Star Rating
6
3
0
0
5
SM
Sam M.
03/17/2021
Validated Reviewer
Verified Current User
Review source: Organic

Wherewolf has been a great product for us!

It has reduced time for our staff as it integrates with our booking software Rezdy. All booking automatically get our waiver and covid-19 questionnaire prior to arrival. The best part is no more chasing and filling out paper forms, which is good for our business and great for environment. The onboarding team at wherewolf are based in NZ, easy to understand and great to work. I have been in adventure tourism for 22 years and wherewolf has been a game changer for us. Sam @warburtonadventureco
IW
Isabel W.
01/02/2021
Validated Reviewer
Verified Current User
Review source: Organic

Great Customer Service and User Friendly Application

The Wherewolf team is very responsive. They customized the application to our needs as a company. The application is also very easy to use for both our clients and our team.
LB
Lauren B.
10/15/2020
Validated Reviewer
Verified Current User
Review source: Organic

User friendly and excellent service

We have been using Wherewolf in our Queensland-based tourism business since 2017 and I can truly say that Wherewolf has been one of the easiest and pain-free platforms to deal with. The Wherewolf waiver app is extremely user friendly and allows our business to collect an abundance of information from each customer. The back office sections is helpful for recording information such as hire duration and security deposits and allows us to see real data, from country of origin to age ranges. The data trends have been used many times to justify our marketing expenses and assist our regional tourism body in determining visitation figures from year to year. The customer service that we receive is second-to-none. The team is extremely helpful and is happy to answer any questions and make changes as necessary. Natalie has been with us since day one and I can honestly say that she is a pleasure to deal with. With COVID this year, Wherewolf was beyond accommodating when our business was forced to shut down for a number of weeks. Wherewolf placed us in a hibernation plan and reduced our fees down to almost nothing (of course they are a business too, so they still need to be paid). This made things so much easier during such a tough time. 100% recommend Wherewolf. It makes life so much easier!

About

Contact

HQ Location:
Queenstown, NZ

Social

@getwherewolf

What is Wherewolf?

Wherewolf is a software platform designed for the adventure tourism industry, offering digital solutions to streamline and enhance guest management. The platform focuses on itinerary and activity management, facilitating smooth operations from bookings to guest check-ins, waivers, and feedback collection. With features like digital waivers, real-time analytics, and seamless integration with various booking systems, Wherewolf aims to improve the efficiency and guest experience for adventure tourism operators.

Details

Year Founded
2013