wakesys

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10 reviews
  • 1 profiles
  • 2 categories
Average star rating
5.0
Serving customers since
2013
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wakesys Reviews

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Andreas V.
AV
Andreas V.
CEOSmall-Business (50 or fewer emp.)
10/03/2026
Validated Reviewer
Verified Current User
Review source: Seller invite

WAKESYS: Exceptional Software, Reliable Hardware, and Outstanding Support

In our experience, this combination of well-designed software, reliable hardware, a deep understanding of real-world wakepark operations and outstanding personal support is what makes WAKESYS exceptional. After using WAKESYS since 2018, we no longer see it simply as software that we use to run our wakepark. It has become a fundamental part of our operational infrastructure.
Verified User in Leisure, Travel & Tourism
AL
Verified User in Leisure, Travel & Tourism
Small-Business (50 or fewer emp.)
10/02/2026
Validated Reviewer
Review source: Seller invite

Tailor-Made Resource Management & Ticketing Solution

I like that Wakesys is a comprehensive booking and payment system tailor-made to meet our park's specific needs. It helps us efficiently manage resources, like planning time slots for our wakeboard cable park and aqua park. The flexibility in ticketing configuration, including options for hour-based tickets, punch cards, and subscriptions, really stands out to me. Furthermore, the seamless connection with our accounting system and the useful AI connector add to its value. The initial setup was fairly easy, which made the transition smooth for our team.
Verified User in Sports
AS
Verified User in Sports
Mid-Market (51-1000 emp.)
10/02/2026
Validated Reviewer
Verified Current User
Review source: Seller invite

WakeSys: Intuitive, Fast POS with Outstanding Support for Wake & Water Parks

WakeSys brilliantly meets the needs of wake parks and water parks for a modern POS system. The system is intuitively designed and clearly laid out, with a well-designed user interface. I particularly appreciate that WakeSys develops solutions based on actual practical requirements—solutions that genuinely make daily operations easier. The performance is also impressive: the system runs stably, quickly, and reliably, ensuring smooth operations even during busy periods. The price-performance ratio is excellent, too. Costs are fair and structured in a modular way, so you only pay for the specific functions and components you actually need. Another major plus is the customer service. It is outstanding and knowledgeable, with a team that is quick to respond to any questions or concerns. At the same time, the system is continuously being developed and adapted to meet the industry's evolving needs. **Overall, I highly recommend WakeSys to any wake park or water park looking for a modern, high-performance POS system designed with real-world operations in mind.**

About

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HQ Location:
Koerich, LU

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What is wakesys?

wakesys is booking, waiver and point-of-sale software for activity parks and family entertainment centres. The company was founded in 2013 in Koerich, Luxembourg, by park operators, and its founders still run a park of their own: Charleston Aqua Park in South Carolina. Every feature is tested there before it reaches customers. The platform covers online booking, pre-arrival digital waivers with guardian consent, per-guest claim links for group and birthday bookings, an iPad point of sale on Stripe Terminal, upgrades and add-ons, rule-based pricing and one-tap check-in. It serves trampoline parks, aqua parks, indoor playgrounds, escape rooms, laser tag, axe throwing, adventure parks, climbing gyms, mini golf, padel courts, ice rinks, FECs and cable wake parks, and is available in English, German and French. Two platforms, one company: wakesys 5.0 has run cable and water-ski parks since 2013 and includes RFID wristbands, lap counting, operator screens and fiscal compliance for Germany and Austria. The new wakesys platform, launched in March 2026, is where all new development happens. More than 100 venues worldwide run on wakesys.

Details

Year Founded
2013
Website
www.wakesys.com