I greatly appreciate the clear overview and intuitive operation of Wakeo. The software offers easy handling for both customers and employees, without resorting to complex and complicated structures. This user-friendliness is particularly valuable to us as it significantly reduces the time required for training and daily use, creating a pleasant experience for both new users and company members. I also find it remarkable how straightforward the initial setup is for customers. This user-friendliness contributes to making Wakeo a pleasant and efficient solution for our needs. Overall, I rate Wakeo with a high probability of 8 on a scale of 1 to 10 for recommending it to a friend or colleague.

Wakeo brings true intelligence into shipment visibility. What I like most is the accuracy and reliability of the predictive ETAs — they consistently outperform the carrier-provided estimates and give us precious lead time to act before issues escalate. The integration capabilities are outstanding. Wakeo’s API connects seamlessly with our core systems allowing predictive tracking data to flow directly into our operational tools. Our teams no longer have to chase updates or switch between platforms; they can make real-time decisions right where they work. The user experience is another strength: clear milestones, logical event hierarchy, and the right level of detail without overwhelming the user. It’s a truly data-driven visibility platform that helps us shift from reactive problem solving to proactive supply chain orchestration — exactly what modern forwarding needs.