We use Wakeo solely through API to automatically feed our TMS for our maritime and air shipments. No platform, no interface—just the data that arrives and updates the files. The result is there. We exceed 85% of the expected tracking rate, which is enough to eliminate a good part of the manual tracking that burdened the teams. Less repetitive data entry, fewer follow-ups with companies to know the status of a file, and better visibility for our clients on their flows—it's concrete and measurable. The technical integration went well. The API is stable, the documentation is correct, and we didn't have any unpleasant surprises once in production. The remaining 15% are mainly related to less well-connected companies or atypical corridors—it's a market limitation as much as a tool limitation. Wakeo is a serious solution, well-established in Europe in the overseas segment. For our use, it's a justified investment.

I like Wakeo for the overall visibility it provides and the responsiveness of the team. The data quality is impressive, and the prediction capabilities really stand out. I also appreciate the monitoring of carrier performance and the ability to follow up from end to end on our deliveries. It's useful for adapting stock projections and norms, challenging maritime companies between realized and purchased capacities, focusing on customer development, and benefiting from the quality of ETA predictions.

I use Wakeo every week to track my clients’ shipments and provide them with updates on whether their containers have arrived at the final warehouse. This allows me to be more transparent and accurate with them. My clients are more satisfied.