I really appreciate Voyado's ability to merge in-store POS and Shopify online customer records for my Miami furniture retail brand. This feature helps in avoiding duplicate marketing efforts. The platform makes building tiered loyalty rules and post-purchase journeys quite straightforward, which is beneficial for our business model. I also find the centralized consent tracking to be very efficient in keeping opt-in and opt-out records organized, easing our compliance with TCPA and CCPA-CPRA, especially during the busy holiday sales season. With Voyado, I can quickly set loyalty tier thresholds for our repeat furniture buyers, which is a great aid in managing our loyalty program. Furthermore, the unified customer profiles are a lifesaver, allowing seamless tracking of customers across both online and offline purchases.

I like that Voyado is easy to use and has a high level of information held within the system. I appreciate the integration of CRM and ESP, and how I can build onto it for our loyalty program and bring personalization onto the platform.

They are always building new features. It's easy to get in contact with both support and account managers. They arrange great events for customers.