CC Solution. Single platform to monitor for entire call center vocal transactional

When I was working as Business Development Manager for Wild Planet Resort Group (which runs two luxury resorts in South India), I recommended Voxbay for our telecalling team of about 20 executives. The biggest challenge was tracking their performance in a way that actually made sense. Voxbay gave us clear monthly analytics that helped us understand what was working and what wasn't. The integration with our existing CRM was also done easily I guess, and Management could finally see the direct impact of our sales outreach — lead leakage was reduced to a great extent. In short, Voxbay didn't sell to us just another call recording software. I left the company in July 2024, but they're still using Voxbay. Today, as a Brand Consultant & Strategist dealing with my clients in the UAE and India, I'd recommend Voxbay to any of them without hesitation.

I like the customer support of Voxbay X the most. They have a quick response at any time, which is super helpful. Also, the initial setup was quick, which made getting started a breeze. Especially best contact center software in uae