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vivenu

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6 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.8
Serving customers since
2018

Profile Name

Star Rating

5
1
0
0
0

vivenu Reviews

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Profile Name
Star Rating
5
1
0
0
0
Verified User in Government Administration
AG
Verified User in Government Administration
06/18/2026
Validated Reviewer
Verified Current User
Review source: Organic

Great Customer Service and a Smooth Onboarding Experience

The customer service has been great. The customer journey worked well and the backend build went well
Ana M.
AM
Ana M.
Director of Ticket Operations at Loyola University Chicago
06/17/2026
Validated Reviewer
Verified Current User
Review source: Organic

Easy Integration, Outstanding Support, and a Modern Ticketing Platform

Ease of integration, the support and care received by both the sales and service teams, and the overall technological advancement of the platform in terms of up-to-date ticketing software and functions.
Verified User in Entertainment
UE
Verified User in Entertainment
06/15/2026
Validated Reviewer
Review source: Organic

Outstanding Live Chat Support That Feels Like an Extension of Our Team

We’ve had an outstanding experience with vivenu's live chat support that has consistently been there for us whenever we’ve needed help, whether it’s assisting our frontline operations team in real time or supporting our internal team behind the scenes. Their responsiveness is exceptional. Questions are answered quickly, issues are addressed efficiently, and we always feel that our needs are understood and prioritized. What truly sets them apart is the close relationship they build with their customers. We never feel like just another account. Their team feels like an extension of our own.

About

Contact

HQ Location:
Düsseldorf, New York, Tampa Bay, Zürich, Paris, Darmstadt

Social

@vivenuhq

What is vivenu?

vivenu is the enterprise event ticketing platform and API-first solution for high volume ticketing system users and venues. Unlike traditional ticket resale platforms, vivenu offers a fully white label ticketing solution where the organizer remains the Merchant of Record, retaining full ownership of customer data and financial flows. The platform is built on a headless ticketing API, featuring open REST APIs and SDKs that allow technical teams to build custom event tickets, seating charts, and deep integrations into existing event ticketing crm environments.

Details

Year Founded
2018
Website
vivenu.com