Product Avatar Image

Virtuagym

Show rating breakdown
55 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.4
Serving customers since
2008

Profile Name

Star Rating

44
7
0
0
4

Virtuagym Reviews

Review Filters
Profile Name
Star Rating
44
7
0
0
4
Elad M.
EM
Elad M.
02/19/2021
Validated Reviewer
Verified Current User
Review source: Organic

Not what I expected

The most valuable feature is the ability to customize almost everything and the freedom to control the design and the different tiles
Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
02/10/2021
Validated Reviewer
Review source: Organic

Frustrating, from the start

When approaching Virtua, no reply. When approaching their senior management on Linked-In, semi-interested reply. When finally following up, sales persons seem unaware of basic things like time-difference. Zero interest, seemingly, for international business. Even when given direct contact details, still fail to contact. Such a shame. I was willing to do away with our current system and was already sold on their product, but their sheer incompetence in communication has left me wondering what the real customer experience is.
KK
Kristel K.
01/01/2021
Validated Reviewer
Verified Current User
Review source: Organic

Great Platform for my Virtual Gym

I love the onboarding process. My onboarding specialist, Mateo Ronderos has been awesome. I have a very fast timeline with the start of my program and Mateo has been so helpful every step of the way. Answering all my questions and explaining things to me in terms I can understand. The weekly tasks are very helpful and I am getting more familiar with the platform every time I log on. With Mateo's help I am ready for my launch! I feel the pricing is very fair for everything you receive.

About

Contact

HQ Location:
Amsterdam, NH

Social

@Virtuagym

What is Virtuagym?

Virtuagym is a health and fitness software company founded in 2008 and headquartered in Amsterdam, serving 10,000+ fitness businesses and 35 million users across 80+ countries. Virtuagym serves gym and studio owners, personal trainers, and corporate wellness teams with membership management, scheduling, billing, coaching, and community engagement tools. The platform is available in English, Spanish, German, and Dutch, with desktop and mobile apps for iOS and Android. Virtuagym's AI-assisted coaching tools, including MAX AI Coach, help fitness professionals personalize training and nutrition at scale.

Details

Year Founded
2008