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Viewabo

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14 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.5
Serving customers since

Profile Name

Star Rating

11
2
1
0
0

Viewabo Reviews

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Profile Name
Star Rating
11
2
1
0
0
Cheng W.
CW
Cheng W.
Support Technician
08/25/2022
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Great help for the technical side!

I can assist and point with the pointer arrow to show where exactly where the component is. How easy it is to connect to customers' phones without downloading an app makes it quick to connect. It shortens my calls as a tech support agent as well with the above-mentioned assist. I can see customers' computers and tell them what to do with wires and where to connect to them.
Verified User in Computer Networking
IC
Verified User in Computer Networking
08/18/2022
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Viewabo Testing review

Viewabo offers the following features that make it a great tool for me: My client is not required to download an app. I have a high lighter tool I have a pause that allows me an indefinite viewing time I have a video and audio backup/review
Juan A.
JA
Juan A.
08/16/2022
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

It is honestly a amazing program for tech support.

The easy access where the program is simple to use even for elderly customers or those who don't feel like they are in touch with technology.

About

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HQ Location:
Palo Alto, US

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What is Viewabo?

Viewabo is a technology company that offers a remote visual assistance platform designed to enhance customer support experiences. By enabling real-time video streaming through a customer's smartphone or tablet, Viewabo allows support agents to see exactly what the customer sees. This platform facilitates faster troubleshooting and resolution of customer issues by providing agents with a clear visual context. Viewabo's solution aims to improve customer satisfaction and reduce the time and resources spent on customer service interactions.

Details

Website
www.viewabo.com