I like VICTIG Background Checks for their great customer service, fast checks, and stable platform. I appreciate receiving a weekly report from our account representative, who manually pulls and shows our pending checks and why they're delayed. He and his team are readily available to meet with us and offer advice when needed. I also found the initial setup very easy, taking only a few days to set up the packages.

I love that I only need to enter an individual's name and email address. They fill out the rest of the personal information, so there is no risk that I will enter something incorrectly. Turnaround time with VICTIG is also shorter than with our previous background check company. The site is easy to use and navigate. Lastly, I appreciated the contact I had with my account manager before beginning to use VICTIG. They even followed up after our first few background checks to make sure everything was going well. It's a little tough to compare pricing because of the high variability of prices amongst individual background checks. So far, VICTIG seems more expensive for our basic (i.e., single-state/single-name) background checks, but possibly less expensive for more complex cases. Even if they are a bit more expensive, though, I truly think the convenience and service that VICTIG provides is worth it.

I like that VICTIG Background Checks has a very responsive customer service team. They handle inquiries normally within fifteen minutes during regular business hours. In the rare instances where we've had to follow up on a questionable background or initiate adverse action, they worked with us to ensure compliance. Also, the initial setup of VICTIG Background Checks was super simple.