The retail culinary environments benefit greatly from the scheduling flexibility and premium media rendering. Vibe Retail has made it a piece of cake for the marketing team to create promotional menus, seasonal food campaigns, and instant messages for various dining locations.

The major plus pointt which we got was handling online and offline store operations together in a much better way. Although we were already using Shopify POS, we found ourselves going through many manual workarounds to get the multi-location retail workflow working. Vibe Retail’s inventory sync was a lot more reliable and the Shopify integration was stable. The implementation of customer profiles, barcode scanning, and reporting features help in making daily operations smoother. Specifically, the onboarding process was easier than we’d expected. After the product migration, there was minimal disruption as the pricing information and historic sales data were imported successfully. Training staff was easy, so the team adopted quickly.

As a COO overseeing digital and physical retail touchpoints, what stands out most about Vibe Retail is the maturity of their migration engine. The migration of our legacy sales data and complex inventory sets from Shopify POS to Vibe was done with great accuracy, which is rare. The real-time inventory synchronisation between our brick-and-mortar locations and our e-commerce site is very strong, allowing us to have a single source of information for all inventory data. The unified customer profile has significantly improved our personalisation capabilities at the point of sale.