Great customer experience team. Very responsive which is key for startups and small funds that needs flexibility.

The simplicity and user-friendliness of the overall application. Our LPs (investors) are not all tech-savvy and the Vessel platform is the interface they judge our professionalism on. The UX must be flawless and that's what Vessel provides. The opportunity pages are simple to setup for us. The closing process (KYC/AML) is easy and seamless.

Vessel changed the way I think about investor engagement. We've always put a lot of work into our quarterly reports, but now LPs don't have to wait for that cycle or come to me directly — they log in anytime and see exactly where they stand: capital drawn, outstanding calls, the metrics that matter to them, right up front on their own customized landing page. Compared to other portals we've used, the interface is just cleaner. Others felt like document databases; Vessel is an actual interactive tool, and our LPs call it slick and intuitive. The team has been incredible to work with, and the platform keeps evolving in ways that make it more useful for us and our LPs.