When I get my jobs back they require little to no changes and customer support is always easy to contact and willing to help.

Overall, this is great for quick closed captioning and accessibility! The timeliness is really efficient, especially when working on videos on a deadline. It is really helpful that it connects to different video players as well, so you are able to find your video on the service you use instead of having to upload it. For example, Vimeo, and once closed captioning is updated on your video, it is updated anywhere that video is saved.

The fantastic customer support and willingness to get perfect captioning