I first used Verbit during the COVID-19 lockdowns in 2020. My college was required to go fully online with all our classes, and this meant making hours of lecture videos. But to comply with regulations, we needed captions, and properly and accurately captioning a video takes almost double the length of any given video. So, using Verbit saved me hours and hours of time. Instead of spending time watching and rewatching my videos for captioning, Verbit consistently produced near perfect captioning for all my videos, always getting my files back within a business day. Verbit is easy to use as it produces many different file types that are compatible with popular services like YouTube. I don't know what I would have done without it. I highly recommend it to anyone who quickly needs accurate captions for their videos without any hassle.

I really like the ability to schedule live captioning via a webpage. This makes it very easy to see what is scheduled and what needs scheduled.

At Bisk, we have quite a few accounts with Verbit and use it across several departments. The most helpful features for my department, which is Marketing, is being able to rapidly upload, transcribe, and timestamp student testimonials. Verbit's so easy, and after minimal training anyone on the cross-funtional team can contribute to the ingesting and extraction of useful pieces of the testimoninals to deploy across channels. We use Verbit frequenty, and now even more to access the new AI features. Specifically, we've seen a lot of value in the 'Summarize' feature that has been surprisingly accurate and useful. The AI tools have been especially easy to integrate into our existing documentaion workflow for student spotlights and testiminals. We havent had a need to interact with Verbit's Customer Support reps yet, but I suppose that's a good thing.