Vasion took the time-consuming process of maintaining our printer environment and made it easy. They integrated with our Windows and Chromebook systems very smoothly and gave us options we never had before, like follow-me print and better printer management.

Ease of use; know where printers are located in a location & able to install software/drivers for them easily.

We just started rolling out the system to our users, but from an IT view this is SO much easier, cleaner and faster than trying to get printers and drivers out to staff using our MDM solution. I don't have to build a separate package for each printer and upload it to the MDM, then push it out. I only have to upload/configure the driver(s) once per printer type and not for each individual printer. So, when adding a new printer, I can just select the driver that I've already uploaded from a drop down menu and apply it. Bonus that I only have to update that driver in one location too (admin panel), and it distributes to all the clients. Another great feature is the ability to hide printers that are at other locations based on the user's IP address. They can travel to different locations and only see/install printers at that location. It's also nice that the users can only install the printers they are going to use and not have to sort through a list of printers that have been automatically installed that they will never use. I've also setup an auto-install for roaming users with the assistance of Jamf. Essentially, it's set up so that when a user enters a new building, Jamf sees an IP change and calls the "refresh printers" function. Because they are configured by location IP, those printers are installed, then uninstalled when they leave the building. It also helps that I can upload a map of the building and drop the printers onto it so the users can see exactly where a certain printer is and install it right from the map. The printer icons can show whether it is a color or black and white which helps users as well. The reporting function is quite detailed and is allowing us to "cut" out a separate system for logging print usage. The instructions are easy to follow for setting up Azure/Entra. I'd never linked an Enterprise application before and the documentation made it very easy to do so that I could provision users and groups. Vaison assisted us with the initial setup and offered excellent support during the trial phase. Post trial support has been quick to respond as well. Overall, we are very happy with PrinterLogic!