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Uptime Labs

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4.9 out of 5 stars
31 reviews
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4.9
Serving customers since
2021
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Uptime Labs

31 reviews

The worlds first immersive incident management training platform.

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Uptime Labs Reviews

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ES
Eveline S.
07/29/2025
Validated Reviewer
Review source: Organic

A fun and very effective way to practice stressful incident management

|Uptime Labs
The realistic incident scenario's, the different (but recognizable) personalities and seniority levels of the AI "team", the Post Incident Review exercises and the personal approach: each session is attended by a coach that gives helpful feedback and knowledgeable advice right after each exercise.
MH
Michael H.
07/28/2025
Validated Reviewer
Review source: Organic

Fantastic use of AI to support human capabilities in a critical IT role

|Uptime Labs
The usability is self-explanatory and quickly enables teams involved in real IT major incident response, to step into their roles within the platform and practice using their skills in a safe environment. Having the solution also means it doesn't cost downtime of a client's pre-prod and lower environments to simulate and practice major incident response - which would otherwise have a knock-on impact to development teams productivity.
Dylan B.
DB
Dylan B.
Technical Incident Manager @ Groq
07/25/2025
Validated Reviewer
Review source: Organic

Excellent Resource for Strengthening Incident Response Skillsets

|Uptime Labs
What impresses me most about Uptime Labs is how genuinely lifelike its simulations feel and how quickly they translate into measurable growth. The moment a scenario launches, the Slack workspace comes alive with fast-moving alerts, impatient stakeholders, and the occasional curveball that mimics production chaos better than any tabletop exercise I have experienced. That authenticity matters: because the environment behaves as my real systems and colleagues would, I stay fully immersed and practice under conditions that mirror the pressure of an actual outage while knowing customers remain unaffected.

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HQ Location:
London, GB

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What is Uptime Labs?

Uptime Labs (https://www.uptimelabs.io) is a company that specializes in providing advanced technology solutions geared towards enhancing the reliability and efficiency of IT infrastructure. Their services are designed to support businesses in achieving high availability and maximum uptime for their critical systems. Uptime Labs offers a range of services including system monitoring, performance management, disaster recovery planning, and proactive IT support.Their focus on cutting-edge technologies and methodologies ensures that organizations can maintain continuous operations and improve overall productivity. Uptime Labs prides itself on delivering personalized solutions tailored to meet the unique needs of each client, leveraging a team of experienced professionals who are committed to excellence and innovation in the field of IT infrastructure management.

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Year Founded
2021