The ability to easily adapt and update the hosting environment depending on the needs of our clients. Supporting over 80 sites on the service - some that we've built and some that we just support means that there are a wide range of ways that Drupal has been implemented. having the flexibility to have different flavours of PHP, MariaDB, Solr and Drupal core within the same overall hosting package is invaluable.

Platform.sh itself is very flexible. You can upgrade the PHP version or add an extension just by changing one single line in the configurations. Also, you can very easy to fire up a bunch of services (Solr/Redis/Varnish/etc) and will not require any k8s/docker knowledge. And their support is very responsive and helpful.

We are a Swiss company with multiple B2B brands, one of which is a major SaaS ticketing platform. As our brand portfolio is growing, and we want to enable new digital marketing strategies, we contracted a specialised agency to develop our new multi-brand, multi-language, and multi-territory website. This is a complex process, and the agency is frequently releasing new versions of this website that need to be reviewed by various business users. With Platform.sh, this is extremely easy, as they can spin up a new branch of the site in just minutes, while cloning the entire content of the production server, merged with the new code. This is an incredible time-saver, and also means fewer errors. It also means that long term maintenance of the site will be considerably easier for both parties.