We communicate to our clients via Slack & Email. It creates a ticket of every conversation that helps to keep a track of all.

very easy to use, anyone can learn to work easily.

As a Technical Support Manager, I couldn't be happier with Unthread. It has seamlessly consolidated our ticket flows from Slack, Teams, email, and chat, bringing everything together in one intuitive interface. The automations are top-notch and save us tons of time. Plus, the development team impresses us by anticipating the features we need before we even ask for them.