Not only is the software smart and nimble, but the best part about Unito is the staff, hands down. They make amazingly clear and helpful training videos, it seems like they have a video for everything, AND if they don't have the exact training video they need, they will record a quick tech-support response for you via Loom (THANK YOU, Annand! You rock!!)!. I peppered Ben on the support team with questions when I was trying to ramp up (because the platform definitely requires a learning curve and patience), and he was always helpful, prompt, smart, and thoughtful. Sometimes I had different ideas than he did, and he wouldn't just bulldoze me; he would simply provide me the resources (training links mentioned above) to review and with which to make my own decisions, while also helpfully giving me his own recommendations. I particularly appreciated his phrasing of "my strong recommendation is to use Board Sync instead of 2-way mirror because of reasons X, Y, and Z", but he never made me feel dumb or incompetent.
BUT the absolute star of the show has to be Leila N. It is an understatement to call her incredible. Her brain works in the most glorious operations-friendly way, and her strategic analyses are second to none. How she actually understands the way other people's businesses work so well is honestly baffling to me, but Leila was the final Unito piece that had us signing on for what I hope will be many years to come with Unito's Board Sync. She explains things so clearly, she is effective for all types of learners whether they are visual, auditory, tactile, etc., and she's also just a super kind person. I'm just blown away by how smart and likable she is.
We are a very small business so it was a bit of a financial stretch to do this, but we couldn't be more thrilled with the personnel so far. This is exactly the kind of thing we want to spend the money on in order to help grow the business and be scalable. Thank you, thank you, thank you for having such a wonderful, human, thoughtful, smart, responsive company.
Unito has completely changed my business workflows, for the better! It saves me so much time as it syncs efforts seamlessly throughout my many Trello boards. I can't imagine my business without Unito now, it's that integral. Special shoutout to Natacha, who has given me incredible support as I have tried to figure out how to best use Unito for my business. I first started with 50+ syncs, and honestly it was a LOT of work each week to manage the syncs to add new labels, troubleshoot issues, etc. Natacha helped me identify that I could actually cut my syncs in half, which has saved me SO much time each week! It's also so much easier to manage and troubleshoot issues now that I have less syncs. She made it seemlessly integrate to a "Master Trello Board", which solved a lot of my duplication issues that were causing issues with my syncs before.
Unito is a software company that offers a platform designed to synchronize data between various project management, communication, and collaboration tools. By providing seamless integrations, Unito enables teams to collaborate more effectively across different platforms, ensuring that information stays consistent and up-to-date. The platform supports a wide range of popular applications such as Trello, Asana, Jira, and more, allowing users to automate workflows and reduce manual data entry.