We find Unily to be an excellent all-round employee experience platform (EXP). Unily provides a good range of very useful tools to help engage and communicate with employees, from a broadcast/emailer tool, AI features for both users and admins, campaign management, employee journeys, governance, social features/enterprise social networks, mobile app, news, search, analytics, as well as more traditional intranet-style sites and pages - all with modern, good-looking and intuitive user interface. It integrates with our Microsoft suite so that it doesn't feel separate from our other tools. The CMS is very easy for everyday content creation, and there is a good amount of flexibility in design and application of company brand. The user support is very good, with dedicated customer success managers, a responsive technical support team and an excellent site for client resources and help, including regular best practice calls. There is dedicated onboarding support when first implementing your Unily EXP to get everything set up. The team are keen to keep innovating and growing the employee experience.

I really appreciate the pace of updates from Unily and the quality of their customer support. They take our feedback seriously, and through ideation, we can see that feedback brought to life in their regular updates throughout the year. The implementation process was both thorough and easy to navigate. With the wide range of features and widgets available, we can customize our pages extensively, and the drag-and-drop system makes it all incredibly simple to use.

I cannot say enough about the team behind the platform. They are constantly using customer feedback to iterate and improve the user experience. We have support from both our CSM and TSM, plus the terrific customer support team that handles tickets. I also like how we can tailor our permissions for content creators. Using Views, System Settings, and the Developer tool to introduce customizations to sites, pages, widgets, and the overall experience for our employees is a big plus.