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Unbounce

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1,416 reviews
  • 7 profiles
  • 10 categories
Average star rating
4.2
Serving customers since
2009

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Insightly Service

13 reviews

Insightly Service is a comprehensive customer service and support application designed to streamline ticket management and enhance customer satisfaction. Built on the same platform as Insightly CRM and Insightly Marketing, it ensures seamless integration across all customer-facing teams, providing real-time access to mission-critical information. This unified approach empowers organizations to deliver personalized and efficient support, fostering long-term customer relationships. Key Features and Functionality: - Customer Support and Ticket Management: Efficiently manage the entire ticket lifecycle from initial inquiry to resolution. Agents can capture detailed customer interactions, create tickets on behalf of customers, track assignments, and set Service Level Agreements to meet customer expectations. - Public Portals: Develop customizable support portals where customers can access knowledge articles, participate in community forums, and submit tickets. These portals can be tailored to reflect your brand and support multiple languages, enhancing the customer experience. - Knowledge Articles: Create and share instructional content to assist customers and internal teams. These articles can be integrated into tickets or made available through the public portal, providing quick and easy access to information. - Customer Support Insights: Utilize analytics to gain valuable insights into customer preferences and support performance. This data-driven approach helps in identifying common issues, improving response times, and enhancing overall service quality. Primary Value and Solutions Provided: Insightly Service centralizes customer interactions, enabling teams to manage inquiries efficiently, track issues, and provide timely resolutions. By offering comprehensive customer profiles and integrating seamlessly with existing business applications, it ensures personalized and effective support. Automation features reduce response times, while analytics offer insights into customer behavior, allowing businesses to proactively address needs and build trust. Ultimately, Insightly Service empowers organizations to deliver exceptional customer service, fostering loyalty and driving business growth.

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Insightly CRM

945 reviews

Insightly CRM is a tool for managing your contacts and related organisations, partners, vendors and suppliers. Insightly has a project management system built right in.

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Unbounce Landing Pages

386 reviews

Unbounce allows you to build, publish & A/B test your landing pages without I.T.

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LeadsRx

57 reviews

LeadsRx is a SaaS marketing attribution solution that helps marketers connect the dots between online and offline programs and customer acquisition events, it tracks customer journeys to better understand the mix of marketing programs that drive revenue that eliminate wasted ad spend, improve conversions, and improve overall Return On Advertising Spend (ROAS).

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Insightly Service

13 reviews

Insightly Service is a comprehensive customer service and support application designed to streamline ticket management and enhance customer satisfaction. Built on the same platform as Insightly CRM and Insightly Marketing, it ensures seamless integration across all customer-facing teams, providing real-time access to mission-critical information. This unified approach empowers organizations to deliver personalized and efficient support, fostering long-term customer relationships. Key Features and Functionality: - Customer Support and Ticket Management: Efficiently manage the entire ticket lifecycle from initial inquiry to resolution. Agents can capture detailed customer interactions, create tickets on behalf of customers, track assignments, and set Service Level Agreements to meet customer expectations. - Public Portals: Develop customizable support portals where customers can access knowledge articles, participate in community forums, and submit tickets. These portals can be tailored to reflect your brand and support multiple languages, enhancing the customer experience. - Knowledge Articles: Create and share instructional content to assist customers and internal teams. These articles can be integrated into tickets or made available through the public portal, providing quick and easy access to information. - Customer Support Insights: Utilize analytics to gain valuable insights into customer preferences and support performance. This data-driven approach helps in identifying common issues, improving response times, and enhancing overall service quality. Primary Value and Solutions Provided: Insightly Service centralizes customer interactions, enabling teams to manage inquiries efficiently, track issues, and provide timely resolutions. By offering comprehensive customer profiles and integrating seamlessly with existing business applications, it ensures personalized and effective support. Automation features reduce response times, while analytics offer insights into customer behavior, allowing businesses to proactively address needs and build trust. Ultimately, Insightly Service empowers organizations to deliver exceptional customer service, fostering loyalty and driving business growth.

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Insightly Marketing

10 reviews

Insightly Marketing is marketing automation made simple. It is built on the same platform as Insightly CRM, so customer data flows freely between the two systems in real time, giving you and your teams access to actionable insights faster than ever. It has a beautiful, easy-to-use interface for creating customer journeys, email templates, customer newsletters and shareable dashboards. Build engaging campaigns and grow a pipeline to support sales, all in minutes.

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Smart Copy

5 reviews

Wherever you type, Smart Copy writes. With Smart Copy, you’ll be able to ideate, iterate, and write custom, high-quality, engaging professional copy for your company, website, or blog quickly and easily. Between the web app, handy desktop app and Chrome extension, bring Smart Copy with you across your favorite AI tools.

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Insightly App Connect

0 reviews

Insightly AppConnect is an integration automation application that makes it easy to build sophisticated integrations and workflows between Insightly and hundreds of applications you use across your entire organization.

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34

Unbounce Reviews

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Profile Name
Star Rating
866
393
98
25
34
JH
Jordan H.
08/13/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Insightly is a customizable and quality CRM platform which has improved our company organization

Insightly provides a customizable view on each tab within the software, allowing for only the most important information to be viewed easily. The amount of time saved by quickly reviewing our current progress, performance, scheduling, and communication with each client has allowed us to get more work done each week and communicate more effectively with clients. I use the mobile app multiple times throughout my day to quickly review scopes, find address and contact information, and remain current with my understanding of each ongoing job.
Zane M.
ZM
Zane M.
08/12/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Positive overall experience

I like the user interface and how easy it is to understand. It has basic limitations or you can opt in for more advanced options to represent your company data. I have been using it for 2 1/2 years and the transition from our previous software has been seamless. Implementing it was very easy and we use it daily. Linking it to our company's systems (integration) was very easy and the response time from their customer support team is very quick and friendly.
Verified User in Construction
UC
Verified User in Construction
08/12/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

So far so good

I like the ability to view all clients and information with a quick glance and click of a button. Website layout works well and it can be easily modified for specific jobs.

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HQ Location:
Vancouver

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@unbounce

What is Unbounce?

Unbounce is the leading landing page platform for building, testing, and optimizing high-converting pages. Trusted by over 15,000 customers, Unbounce empowers marketers and digital marketing agencies to quickly create and optimize tailored pages—without the need for developers, designers, or CRO specialists. With a flexible drag-and-drop editor, built-in A/B testing, and AI-powered traffic optimization powered by data from over billion conversions, Unbounce helps businesses go to market faster, maximize ROI, and outperform competitors. Unbounce recently acquired Insightly (the modern CRM teams love) and is now poised to provide even greater value to their customers.

Details

Year Founded
2009
Website
unbounce.com