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TTEC

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14 reviews
  • 2 profiles
  • 6 categories
Average star rating
3.6
Serving customers since
1982
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TTEC

14 reviews

TTEC provides technology-enabled customer experience solutions. We manage critical business processes for Global 1000 companies.

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TTEC Consulting (UK) Limited

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TTEC Consulting (UK Limited specializes in transforming customer experiences by integrating advanced technology with human-centric strategies. With over 40 years of expertise, they offer comprehensive services that enhance customer engagement, streamline operations, and drive business growth. Their solutions are tailored to meet the unique needs of each client, ensuring personalized and effective customer interactions. Key Features and Functionality: - Customer Experience Strategy: Crafting seamless CX ecosystems from high-level vision to ground-level execution, backed by data and driven by strategy. - Digital Transformation: Implementing AI-enhanced services and next-generation platforms to build intelligent, intuitive systems that work for people, removing friction and unlocking real value. - Analytics and Insights: Utilizing data-driven insights to optimize customer interactions and improve service delivery. - Workforce Management: Finding, training, and empowering the best people by combining technology and humanity, ensuring flawless execution at scale. - Training and Development: Providing learning services to enhance employee performance and customer satisfaction. Primary Value and Solutions: TTEC Consulting (UK Limited addresses the challenge of delivering exceptional customer experiences in a rapidly evolving digital landscape. By blending advanced technology with human empathy, they help businesses create meaningful customer interactions that foster loyalty and drive growth. Their holistic approach ensures that companies can adapt to changing customer expectations while maintaining operational efficiency and achieving measurable outcomes.

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7
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3

TTEC Reviews

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Star Rating
7
4
0
0
3
Verified User in Wholesale
GW
Verified User in Wholesale
07/28/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Good one

|TTEC
TTEC provieds best perfomance in the area of BPO, Consulting and other services. TTEC is the only CX partner in the market that delivers both human and digital solutions.
Verified User in Legal Services
PL
Verified User in Legal Services
10/13/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

Cisco fails

|TTEC
They have excellent technical service, and repsond quickly to platform outages that are Cisco based.
Kris-Ann H.
KH
Kris-Ann H.
|Helping the world become more customer centric one call at a time| Team work is the Dream work|
10/30/2017
Validated Reviewer
Review source: G2 invite
Incentivized Review

Teletech

|TTEC
I liked that it offered the opportunity to work at home

About

Contact

Phone:
+1.303.397.8100
HQ Location:
Englewood, Colorado

Social

@TTEC

What is TTEC?

TTEC is a leading global provider of customer experience solutions and technology. The company specializes in designing, implementing, and managing omnichannel customer experience strategies to help organizations improve customer engagement and business performance. TTEC offers a range of services, including customer care, sales, automated self-service, and analytics, supported by innovative technology platforms. By leveraging its expertise, TTEC aims to help businesses deliver meaningful and efficient customer interactions.

Details

Year Founded
1982
Ownership
NasdaqGS:TTEC
Website
www.ttec.com