We chose Truckbase after a fairly lengthy evaluation of a variety of TMS solutions because they were the only ones that fit our needs as a heavy haul carrier. They were able to accommodate the high level of specs that we have to track regarding our commodities and were one of the only ones that had an option for price quoting before and order is created. Having the ability to do document management right from Truckbase allowed us to eliminate multiple other pieces of software along with giving us the ability to share documents like permits easily with our drivers through the Truckbase app and order landing pages.

Simplifies order creation, dispatching, paperwork collection and billing. Integrates with Geotab and Quickbooks Online. Notifies customers with load status changes. Superb customer service and continued innovation

Their Customer Care in the onboarding process is Top Tier! They have already set the bar high. From onboarding to customer support, my experience has been exceptional. Super user friendly design for both office and the driver use, it doesn’t get easier. I have had virtually no headaches during our transition. The one bug issue we had was resolved right away. Managing our fleet and managing our drivers has been so smooth. A breath of fresh air. Last but not lease, they are affordable even for a small outfit like ours. Growing our company is going to be a breeze! What I like most is their Customer Care and their focus on equipment hauling and oversized equipment hauling aspects of the trucking industry. It’s almost as if it were designed just for us. The ease of setting up heavy equipment hauling loads to creating an invoice to its connection ease with Quickbooks is very nice. Truckbase has focused on the carrier as opposed to a broker or OTR customer to customer trucking company.