Product Avatar Image

TravelBank

Show rating breakdown
380 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.5
Serving customers since
2015

Profile Name

Star Rating

271
85
18
5
1

TravelBank Reviews

Review Filters
Profile Name
Star Rating
271
85
18
5
1
Mike S.
MS
Mike S.
01/08/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Great Customer Service!

TRavel Bank app and wesite is easy to navigate. Any questions I've had have been answered on a timely basis.
ILDIKO N.
IN
ILDIKO N.
12/23/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Excellent Service for people on the road and Live Chat

I can contact them via a Live Chat 24/7 while on the road. They always gave solutions to issues that may arise, and there are plenty of issues that can come up when traveling, including late night, midnight 1 am, 2 am emergency help when we are in a city/place unknown to us. I will always remember San Juan, Puerto Rico arriving around 1 a.m., flying from JFK because at JFK the security line was way too long, I missed the flight, and waited 8 hours for the next flight, taking a taxi there, arrived at the hotel at 2 am, and getting a surprise $50 Resort Fee charge. BUT I know I can contact TravelBank, even at 2 am night, and they will resolve it. That is a service that makes you feel you are not alone.
Ana I.
AI
Ana I.
12/23/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Fantastic software solution

Easy to use, it has the perfect tool pallet to streamline our expense billing. It is easy to use, has great speed, and notifications that don't interrupt the workflow. It was easy to implement across the board. Has great customer support. We use it on a daily basis. Once implemented it was easy to integrate to our operation

About

Contact

HQ Location:
San Francisco, California

Social

@travelbankhq

What is TravelBank?

TravelBank is the all-in-one expense management and business travel platform, powering data-backed financial decisions for more than 15,000 companies. TravelBank helps reduce company expenditure by 30% on average while improving employee happiness through a user-friendly design, fast expense reimbursements, and travel rewards program. Businesses can design and deploy custom travel and work from home expense policies with ease, and create a baseline for spend that matches the needs of an organization. TravelBank's platform guides employees to stay within their company budget, so financial admins and decision-makers can focus on the core business, not the nuances of a company policy. Organizations of all sizes can harness the experience of TravelBank's in-house travel team alongside a dedicated customer success team for 4/7 concierge-level support, available by phone, email, or chat. Learn how to better manage your company's business spend by visiting travelbank.com/ to learn more today.

Details

Year Founded
2015