Tiphaus is the best tip solution on the market! We have been using the solution for almost two years and we have been very happy with everything. It has allowed our tip policies to be more transparent to our staff and they can always see how they did for the shift the next day which they all love. Our managers use it on a daily basis however it is only for a few minutes a shift so it does not take up much of their time. They also have a lot of built-out customization that you just don't see with other solutions, they give you so many options on how you can setup your rules so they can handle all kinds of scenarios. The implementation was very smooth. They were able to stand up the solution very quickly for us with no issues and the integration into our POS system was as simple as pressing one button. They were able to walk us through all the different scenarios of set-up very quickly. The solution is very end user-friendly from a back-end standpoint and for front line staff. They have one of the best support teams you will ever encounter. If you need anything you can just start up a chat conversation with them, they always get back to you within a few minutes and they get things done very quickly!

I cannot say enough good things about TipHaus. We've been using their system for tip pooling for 3 years, and the integration with our existing systems like Toast POS has been seamless, saving us immense time and money. Previously, we spent 10-12 hours a week, at a cost of about $1,000, just on tip reconciliation and tip-outs. With TipHaus, we now spend less than 30 minutes a week managing tips for our servers, probably 3-4 minutes a day. Best of all, our staff immediately receives 80% of their tips the next day thanks to the Earned Tip Access feature. TipHaus’s ability to customize everything allows us to leave the remaining 20% of the tips for their regular paychecks, which helps offset taxes at the end of the year. Our employees love the system and the transparency of their mobile web app. The speed at which they receive their tips has significantly boosted employee satisfaction and retention. On the rare occasion that we’ve had an issue, Michael and the support team have been phenomenal. Their response time is almost instant, and they work with us until the issue is fully resolved. Everyone is extremely professional and goes above and beyond to help. They’ve even worked directly with some of our staff to quickly resolve any hiccups. You won’t find a better group of people to work with

We pay our managers to run a restaurant, not to be masters of Excel or IT. The ability TipHaus has to very precisely account for tip shares and pools based on ticket level accuracy is lightyears beyond what we've been able to do in the past. Our managers are no longer forced to spend hours entering hours, tips, and percentages into a spreadsheet and eventually claiming that it's close enough out of frustration. The tipped employees know that they will be tipped accurately and fairly based on their actual work rather than relying on a managers calculations.