The system offers a wide range of configuration options. It works perfectly for inbound call centers as well as outbound telemarketing campaigns. It allows you to handle customer emails and conduct chat conversations. The Thulium support team is always very helpful.

The system is very intuitive to use, has extensive functionalities and reports. It is easy to implement a new agent to work in the system. Thulium has various applications. In our case - sales, HR, but we see room for its implementation in other areas. Solid and understandable for programmers documentation for API integration. Above all, we highly value cooperation with the support department. They are professional, reliable, helpful and friendly. Thank you.

Quick response and willingness to clarify individual matters.