Threecolts
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All Products & Services
Multichannel Pro unifies order processing, listing management, and customer support for all your sales channels into one powerful platform. Combining Hemi, Onsite Support, and ChannelReply, this centralized system helps you cut costs by 30% while delivering 4x faster customer service and greater satisfaction.
Seller 365 is a complete software bundle for online sellers. Combining 10 essential seller apps in one subscription, it helps you find products to sell, prep, box, and ship them quickly, win the sale, and manage your profits. Seller 365 includes: Tactical Arbitrage, ScoutIQ, Scoutify, ScoutX, InventoryLab, SmartRepricer, FeedbackWhiz Emails, FeedbackWhiz Alerts, FeedbackWhiz Profits, and InventoryLab Accounting.
Margin Pro maximizes profits for sellers, vendors, and D2C businesses that sell more than $1 million annually. Combining Dimetyd, Dimetyd Sellers, and ShipLion, its automated marketplace reimbursements and shipping contract negotiations recover up to 5% of revenue and cut shipping costs by up to 30%.
Onsite Support is a full ecommerce helpdesk with AI at its core — built specifically for sellers managing support across Amazon, eBay, Walmart, Shopify, WooCommerce, Etsy, TikTok Shop and 50+ more marketplaces. Unlike generic helpdesks, Onsite Support's AI is trained on your actual order data, product catalog, store policies and marketplace rules — so it resolves tickets automatically, not just routes them. Order status, returns, product questions, compatibility issues — handled without an agent touching the thread. Built for multichannel sellers: Connect unlimited marketplaces from one inbox AI auto-detects customer language and responds accordingly Agents issue refunds, replacements and cancellations directly from the ticket AI chatbot deflects tickets before they're created WhatsApp, voice and phone integrations built in SLA automation, smart tagging and canned responses included Free migration from any helpdesk + white-glove onboarding Starts at $299/month — 3 agents, unlimited marketplaces, unlimited messaging. Feature Bullets ✅ 50+ marketplace integrations ✅ AI trained on your own order & product data ✅ Automatic ticket resolution — not just routing ✅ AI chatbot for your website ✅ Refunds & replacements without leaving the ticket ✅ Multi-language AI responses ✅ WhatsApp + voice integrations built in ✅ Free helpdesk migration included ✅ SLA automation & smart tagging ✅ White-glove onboarding
Threecolts Reviews
Verified User in Consumer Electronics
High quality tools, been using them for years, a must have for my business.
Ivanka I.
We scaled our ecommerce operations with Hemi. Multi-channel management made easy.
Serdar G.
Mr. InstructorEmpowering E-commerce Growth: A Stellar Experience with Threecolts
About
What is Threecolts?
Threecolts works with over 30,000 ecommerce companies, including Samsung, L'Oréal, and Puma, to make them more profitable than ever. We've directly increased the profitability of our customers by $500m through revenue recovery, shipping negotiations, and software consolidation. As a catalyst for transformation, our innovative platforms empower businesses of all sizes to flourish in an increasingly competitive landscape. Backed by a team of over 500 people in more than 30 countries, we're not just imagining a brighter future for commerce; we’re actively creating it.