It’s the best option we’ve found in the industry for meeting our needs, even though it still doesn’t fully deliver exactly what we’re looking for. The onboarding and setup process wasn’t very helpful, but now that we have it up and running, everything is fairly smooth.

The tool is very helpful, and the UI is user-friendly. Integrations help us take appropriate actions, and performance is strong. ROI is solid, and onboarding was smooth. The AI feature enhances deep dives and enables us to uncover richer, deeper insights.

When I search for all kinds of data points related to a topic (example: Fraud), the search results are easy to navigate through and it gives me the list of all kinds of data points along with filters. The tool actually gives good amount of filters to view the specific results. The AI tool which helps tweaking the queries which I sometimes miss is also very useful. I dont need to go to an external AI for it. It sees worth the price for the performance it gives. I havent used the support so i cannot say much. It has been very useful to view data in graphs and is easy to navigate.